In detail
AI WhatsApp chatbot
More than a menu of buttons
Many WhatsApp bots push people through fixed menus, and customers give up when their question doesn't fit. ordr.ae reads plain sentences instead. Someone can ask three things in one message, change their mind halfway, or send a voice note from the car, and the conversation still moves forward.
Answers come from your data
The assistant works from your catalog, calendar and business details. If the answer isn't there, it says so and asks your team, so it doesn't invent a price or promise a time you don't have.
- Prices and services from your catalog
- Free times from your live calendar
- Address, hours and parking from your business details
Arabic and English, typed or spoken
It follows the language of the customer's latest message, so a chat can switch between Arabic and English without anyone choosing a setting. Voice notes are transcribed and answered, and photos are understood too.
Your team stays in charge
When a customer needs a person, the assistant says so and alerts your staff on WhatsApp and on their phones. It keeps answering everything else in the meantime. Your team can read any conversation in the shared inbox and take over whenever they want.
Built for how you sell
The same assistant works differently for each kind of business: salons and spas, padel and sports courts, resorts and hotels, restaurants and cafés, and shops. See all industries.
Frequently asked
Questions?
We have answers.
Straight answers about how this works in practice.
Does it use the official WhatsApp API?
How is this different from the WhatsApp Business app?
Can it answer at night and at weekends?
Can customers pay in the chat?
Your next customer is already on WhatsApp.
Give them a better way to reach your business.